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Intertwined

How to transfer calls on Fanvil phones

Find out the different ways to transfer and forward calls on Fanvil phones.

Option 1 - Attended Transfer

Press the "Xfer" soft key on your phone's display screen during an active call.

Enter the number or extension of the person or department you want to transfer the call to (or use the speed dial/BLF key on your secondary screen).

Wait for the person or department to answer the call.

Speak to the person or department to let them know you're transferring the call (optional).

Press the "Xfer" soft key again to complete the transfer. Alternatively, press the "Cancel" soft key to return to the original call.

Option 2 - Blind Transfer

Press the "Xfer" soft key on your phone's display screen during an active call.

Enter the number or extension of the person or department you want to transfer the call to.

Press the "Xfer" soft key again to complete the transfer.

Call Forwarding

This will be slightly different, depending on what phone model you have, but it generally goes like this:

Press the [Menu] button.
Select 2. Features
Select 1. Call Forwarding
Press [Enter] on the extension.

Select the option that fits what you would like.
Select enable by using the arrow buttons and enter the number you wish to forward to. 

Keywords
Fanvil Phone, Call Forwarding, Call Transferring, Transfer Calls, Fanvil, Fanvil X, Desk phone, Deskphone, Phone Transfer, Phone Forwarding, Phones.
 
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